Orders, from placed to done
What it is
One order card and one chat, from the first message to the review.
When to use it
Every time you buy or sell.
How to do it
- 1
Placed: the seller taps “Accept order” or “Decline”.
Open orders → - 2
Accepted: the seller packs it and taps “Mark shipped” with the tracking number. Meeting in person: “Handed over, done”.
- 3
Sent: the buyer taps “Confirm delivered” when it arrives.
- 4
Arrived: either side taps “Mark completed”.
- 5
Done: the buyer can “Leave a review” for the shop.
Questions
Can an order be cancelled?
Yes, while it is placed or accepted. The cards go straight back on sale.
Something went wrong.
After the order is sent, either side can tap “Report a problem”. The chat keeps the full record with times.
Who can leave a review?
Only the buyer of a completed order, one review per order.